Faster Web Hosting Since 2002
Switching from SiteGround

Move from SiteGround to Ultra. We translate Site Tools to cPanel by hand.

SiteGround swapped out cPanel for their proprietary Site Tools panel in 2020, so this is not a one-click flip. Our team does a best-effort manual migration of files and databases in 24-48 hours, plus hands-on email recreation. Free with any annual plan.

24-48 hr typical move
Standard cPanel destination
23+ years since 2002
Owned hardware
$3.95/mo
Starting Price
24-48hrs
Typical Migration
99.9%
Uptime Guarantee
45day
Money-Back
SiteGround vs Ultra

Site Tools or standard cPanel. That is the real difference.

Both platforms host websites; the day-to-day workflow is what changes when you switch. SiteGround dropped cPanel in 2020 in favor of their proprietary Site Tools, while Ultra Web Hosting runs the industry-standard cPanel that most developers, agencies, and migration tools already speak.

SiteGround

StartUp / GrowBig / GoGeek

Pricing figures reflect commonly advertised entry tiers; SiteGround promotions vary, so check their pricing page for current numbers.

  • Proprietary Site Tools panel. No cPanel since 2020; learning curve if your team or agency relies on cPanel workflows.
  • Promotional intro pricing. Renewal rates jump significantly, often three to four times the intro rate.
  • Rented Google Cloud capacity. SiteGround runs on Google Cloud Platform; no direct hardware ownership.
  • CPU-seconds caps. Shared tiers throttle accounts that hit per-month CPU-second limits, even on bursty WooCommerce traffic.
  • Migration is paid or self-service. SiteGround Pro migration carries a fee; otherwise you use their wizard and handle email yourself.
  • 30-day money-back window. Tighter window if you decide the platform is not the right fit.
  • Tiered support by plan. Phone / chat / ticket coverage varies based on which SiteGround plan you are on.
Ultra Web Hosting

Web Hosting / WordPress / Managed VPS

Plans start at $3.95/mo and your renewal price is the same price you signed up at. No prepay required for the headline rate.

  • Standard cPanel on every plan. The same control panel most developers, agencies, and WHMCS users already know.
  • Ultra Price Guarantee. Your renewal price matches your signup price; what you pay in year one is what you pay in year three.
  • Owned hardware, in-house datacenter. Dell PowerEdge servers in our own racks, not rented hyperscaler capacity.
  • CloudLinux account isolation. Per-account resource limits without the hard CPU-second throttling SiteGround uses to manage shared tenancy.
  • Free migration with any annual plan. The team handles files, databases, email recreation, and IMAP sync end to end.
  • 45-day money-back guarantee. Longer than the 30 days that has become the industry standard.
  • 24/7 US-based, in-house support. Live chat, phone, and tickets answered by the engineers who run the platform.
What we move

Every part of your SiteGround account, by hand.

Because SiteGround does not run cPanel, none of this is a one-click backup restore. Our migration team performs each step manually, with you in the loop on anything that needs a decision.

Site Tools to cPanel

Manual translation of Site Tools settings (PHP version, domains, redirects, cron) into your new cPanel account.

WordPress

Core, themes, plugins, wp-content/uploads, and the database. SG Optimizer swapped for our caching stack.

Databases

MySQL and MariaDB exported from Site Tools and imported on the new server. Connection strings rewired for you.

Email Accounts

Mailboxes recreated in cPanel with matching addresses, then stored messages move via manual IMAP sync. No cPanel-to-cPanel shortcut.

Files

Full document root pulled from Site Tools (or your backup), permissions normalized, ownership reset on the new account.

DNS Records

Custom zone records (subdomains, MX, TXT, SPF, DKIM, DMARC) copied over so external services keep working.

Domain Transfer

EPP code from Site Tools, registrar unlock, and a free year added to your registration. Search a new domain.

SSL Certificates

Auto-issued free Let's Encrypt SSL on arrival with AutoSSL renewal. Bring custom certs if you need to.

How it works

Four steps from sign-up to go-live.

You pick a plan, give us your SiteGround login or a Site Tools backup, and we do the rest. Your old site stays live the whole time.

1

Choose a Hosting Plan

Pick the tier that matches your current SiteGround setup. Shared hosting from $3.95/mo replaces StartUp / GrowBig, WordPress hosting from $9.95/mo replaces SG Managed WordPress, and Managed VPS from $49.95/mo replaces GoGeek / Cloud.

2

Hand off Site Tools access

After signing up, open a support ticket with your SiteGround login or a Site Tools backup file. The team exports your files and databases from SiteGround and stages them on your new cPanel server.

3

Email recreated + IMAP sync

Each SiteGround mailbox is recreated in cPanel with the same address, and stored messages move via manual IMAP sync. This is the longest step; plan for it to run in the background while files and databases go live.

4

Test, then point DNS

Preview your site on a temporary URL. When you confirm everything looks right, swap nameservers (or A records) to Ultra Web Hosting. The team provides exact values, and most DNS propagation finishes in hours.

Migration team

Real engineers handle the Site Tools to cPanel translation.

Our in-house migration team has spent years moving accounts off Site Tools and onto standard cPanel. We know which SG Optimizer settings need a cPanel-side equivalent, where SiteGround's Nginx rules hide in Site Tools, and how to copy mailboxes without breaking active mail clients. You get a real engineer, not a wizard.

Start a free migration
Why move to Ultra

More than just escape from Site Tools.

Here is what you get after the move: the platform, the team, and the guarantees that make leaving SiteGround worth it.

Real cPanel, Not Site Tools

Standard cPanel on every plan. The control panel most developers, agencies, and WHMCS users already know, with all the familiar workflows your team is used to.

Predictable Renewal Pricing

Ultra Web Hosting's renewal price matches your signup price. Backed by our price guarantee, so the introductory rate is the long-term rate.

Owned Hardware

Dell PowerEdge servers in our own racks, not rented Google Cloud capacity. On-site technicians, RAID-protected storage, redundant UPS, Cisco backbone.

24/7 US-Based Support

Live chat, phone, and tickets answered by the same engineers who run the platform. No tier-one script reader, no overseas call center, no upsell pressure.

CloudLinux, No CPU Caps

CloudLinux account isolation without SiteGround's hard CPU-seconds caps. Bursty WooCommerce checkouts and traffic spikes do not trip a per-month throttle.

Free SSL Certificates

Every hosted domain gets a free Let's Encrypt SSL certificate automatically with AutoSSL renewal. The padlock shows up from day one.

Zero DNS Downtime

Your site stays live on SiteGround while we copy everything over. DNS only flips after you verify the new site works, so your visitors do not notice the move.

Daily JetBackup

Every shared host runs JetBackup with 30 days of restorable snapshots. If anything goes sideways after you move in, we can roll the account back in minutes.

45-Day Money Back

Not happy after switching? Full money-back guarantee within the first 45 days, longer than SiteGround's 30. There is zero risk in giving us a try.

Why people switch from SiteGround

Renewal pricing, control panel, and ownership.

If you are a SiteGround customer thinking about moving, you are in good company. Ultra Web Hosting has been hosting websites for over 20 years, and a meaningful share of new signups every year are people switching from large national hosts whose pricing, support, or platform no longer fits. The three reasons that come up most often: SiteGround's introductory rate jumps significantly at renewal, the Site Tools panel forces a learning curve for teams used to cPanel, and infrastructure on rented Google Cloud capacity is a different ownership model from running on our own Dell PowerEdge servers in our own datacenter.

Migrating off SiteGround is an honest hands-on flow, not a one-click flip. Because SiteGround replaced cPanel with their proprietary Site Tools in 2020, there is no cPanel-to-cPanel backup we can restore. Our migration team exports files and databases from Site Tools, imports them into your new cPanel account, recreates email addresses one by one with the same passwords, then runs a manual IMAP sync to copy stored messages over. Plan for the email part to be the longest step. Files and databases usually move on day one; email IMAP sync runs in the background and can take longer for mailboxes with years of stored messages.

Migration is free with any annual or longer hosting plan for accounts under 1GB with fewer than 5 databases. Larger sites may have a small fee based on account size; the team lets you know before starting work. Either way, your SiteGround site keeps serving traffic the entire time we are working on the new server, so there is no rush from a downtime standpoint. If you want a second opinion before signing up, start a live chat and an agent will walk through your specific SiteGround setup.

FAQ

Migrating from SiteGround, plain answers.

Can you migrate from SiteGround Site Tools to cPanel?

Yes, but be aware that SiteGround dropped cPanel in 2020 in favor of their proprietary Site Tools panel, so this is not a cPanel-to-cPanel transfer. Our migration team performs a best-effort manual move: we export files and databases from Site Tools (either directly with your login or from a Site Tools backup you provide) and import them into your new cPanel account. Most SiteGround migrations complete within 24 to 48 hours.

Will I lose my SiteGround email during the migration?

No, but email is the most manual part of any SiteGround move. Because Site Tools is not cPanel, there is no one-click mailbox export. Our team recreates each of your email addresses on the new cPanel server, sets the same passwords, then runs a manual IMAP sync to copy stored messages from SiteGround to Ultra. Plan for some extra time on the email part of the move. We will guide you through reconfiguring your mail clients once the new mailboxes are ready.

How long does the SiteGround migration take?

Most SiteGround migrations complete within 24 to 48 hours of submitting your account details. Files and databases usually move on the first business day. Email IMAP sync runs in the background and can take longer for mailboxes with years of stored messages. Larger sites or complex configurations (heavy databases, custom server settings, many email accounts) can take longer, and the migration team will give you a timeline when the work begins.

Will my website experience downtime during the migration?

No. Ultra Web Hosting performs the migration to a separate environment first, gives you a temporary URL to test, and only switches DNS when you confirm everything moved correctly. Your SiteGround site keeps serving traffic the entire time. Once DNS propagates, visitors land on the new server with no interruption.

What about SiteGround's WordPress optimizer (SG Optimizer)?

SG Optimizer is a SiteGround-specific plugin that only works on SiteGround infrastructure. After migration, our team deactivates it and configures replacement caching and optimization that works on standard cPanel: server-level caching, free Cloudflare CDN integration, and our own WordPress performance tuning. Your site keeps loading fast, just on a different mechanism.

What if I have a WooCommerce store, custom code, or unusual server configuration on SiteGround?

The migration team handles these regularly. WooCommerce stores migrate intact with products, orders, customers, and Stripe or other payment integrations. Custom code, cron jobs, .htaccess rules, and PHP version settings transfer as part of the move. If your SiteGround setup includes anything unusual (custom Nginx rules in Site Tools, server-level redirects, weird PHP extension requirements), mention it in the migration request and the team will plan around it.

Do I need to change DNS or nameservers?

Yes. Once the migration is complete and you have tested the site on the temporary URL, you point your domain's nameservers (or A records, if you keep DNS at your registrar) at Ultra Web Hosting. The migration team provides exact values. Most DNS propagation finishes within a few hours, though it can take up to 48 hours in rare cases.

Can I transfer my domain away from SiteGround too?

Yes. Unlock your domain inside SiteGround Site Tools, grab the EPP authorization code, and include it with your migration request. A domain transfer adds a full year to your existing registration. This lets you manage hosting and domain registration from a single Ultra Web Hosting account instead of splitting them between providers.

Is the migration really free? What is the catch?

Migration is included at no cost with any annual or longer hosting plan for accounts under 1GB with fewer than 5 databases. Larger sites may have a small fee based on account size, and the team will let you know before starting work. Monthly billing plans have a one-time migration fee. The plan you sign up for is what you pay, and Ultra Web Hosting renewal pricing matches your signup price, so the introductory rate is the long-term rate.

What about my current SiteGround contract or annual plan?

SiteGround offers a 30-day money-back guarantee that applies to your initial term. If you are within that window, you can request a refund after migration. If you are past it, you can still move at any time and run out the remainder of your SiteGround term in parallel; your site keeps serving traffic from SiteGround the entire time we are working on the new server, so there is no rush from a downtime standpoint. The migration team can advise on timing if you want to minimize overlap.

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Standard cPanel
On every hosting plan
23+ years
In business since 2002
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Ready to leave SiteGround?

Pick a hosting plan, hand off your Site Tools login, and we will move your files, databases, and email to cPanel on Ultra. Free with any annual plan, typically in 24-48 hours.