How long does the migration from Bluehost take?
Most Bluehost migrations complete within 24 to 48 hours of submitting your account details. Smaller cPanel accounts with a single database can finish much sooner. Larger sites or complex configurations (heavy databases, custom server settings, many email accounts) can take longer, but the migration team gives you a timeline as soon as work begins.
Will my Bluehost cPanel transfer cleanly to Ultra?
Yes. Bluehost runs cPanel under their custom dashboard for most plans, so we perform a direct cPanel-to-cPanel account transfer. Files, MySQL databases, email accounts and passwords, forwarders, autoresponders, cron jobs, PHP version settings, and .htaccess rules all carry over. If you are on Bluehost Managed WordPress or another non-cPanel Bluehost tier, the team falls back to a file-and-database migration plus manual email setup.
Will my website experience downtime during the move?
No. Ultra performs the migration to a separate environment first and gives you a temporary URL to test. DNS only changes after you confirm everything moved correctly. Your Bluehost site keeps serving traffic the entire time. Once DNS propagates, visitors land on the new server with no interruption.
What happens to my email accounts on Bluehost?
For Bluehost cPanel plans, email accounts, passwords, and stored messages transfer automatically as part of the free cPanel-to-cPanel account transfer. For Bluehost Managed WordPress or other non-cPanel plans, email requires some manual setup. The team will guide you through it. Mention your specific Bluehost plan in the migration request.
Do I need to change DNS or nameservers?
Yes. Once the migration is complete and you have tested the site on the temporary URL, you point your domain's nameservers (or A records, if you keep DNS at your registrar) at Ultra Web Hosting. The migration team provides exact values. Most DNS propagation finishes within a few hours, though it can take up to 48 hours in rare cases.
What about WooCommerce, custom code, or unusual Bluehost server settings?
The migration team handles these regularly. WooCommerce stores migrate intact with products, orders, customers, and Stripe / payment integrations. Custom code, cron jobs, .htaccess rules, and PHP version settings transfer as part of the move. If your Bluehost setup includes anything unusual, mention it in the migration request and the team will plan around it.
Is the migration really free? What does it cost to leave Bluehost?
Migration to Ultra is included at no cost with any annual or longer hosting plan for cPanel accounts under 1GB with fewer than 5 databases. Larger sites may have a small fee based on account size, and the team will let you know before starting work. Monthly billing plans have a migration fee. The plan you sign up for is what you pay, and Ultra renewal pricing matches your signup price. Bluehost itself does not bill you to leave.
What about my current Bluehost contract or annual plan?
Bluehost offers a 30-day money-back guarantee that applies to your initial term. If you are within that window, request a refund after migration is complete. If you are past it, you can still move at any time and run out the remainder of your Bluehost term in parallel. The migration team can advise on timing if you want to minimize overlap.
Do I need to cancel Bluehost first?
No, and we recommend that you do not. Keep your Bluehost account active until the migration is confirmed complete and you have tested the site on Ultra. Once everything looks good on our platform and DNS has propagated, then go ahead and cancel with Bluehost.
Why are people leaving Bluehost for Ultra?
The four reasons that come up most often: Bluehost's renewal price jumps significantly off the intro rate, Bluehost replaced standard cPanel with a custom dashboard, Bluehost is part of Newfold Digital (formerly EIG) rather than independently run, and support is tiered across overseas call centers. Ultra Web Hosting has been independently operated since 2002 with renewal pricing that matches signup, standard cPanel, owned hardware, and 24/7 US-based support.